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Terms & Conditions

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 Terms & Conditions

1.Introduction
Welcome to Tanzua, a B2C e-commerce platform owned and operated by Tanzua Group ("Tanzua," "we," or "us"). These terms and conditions (the "Agreement") govern your use of Tanzua's website, mobile application, and related services (collectively, the "Services").

By accessing or using the Services, you agree to be bound by this Agreement. If you do not agree to this Agreement, you may not use the Services.

2. Use of the Services
You must be at least 18 years old to use the Services. By using the Services, you represent and warrant that you are at least 18 years old.

You may use the Services only for lawful purposes and in accordance with this Agreement. You may not use the Services:

  • In any way that violates any applicable law or regulation.
  • In any way that infringes any third-party right, including any intellectual property right or privacy right.
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by Tanzua, may harm Tanzua or users of the Services or expose them to liability.
Tanzua reserves the right to terminate or suspend your access to the Services at any time, without notice, for any reason or no reason, including for any violation of this Agreement.

3. Intellectual Property Rights
The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by Tanzua, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of the Services for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

  • Modify copies of any materials from the Services.
  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Services.
4. Products and Services
Tanzua offers a platform for the sale and purchase of a wide range of products and services. We do not manufacture or sell any products ourselves, and we do not guarantee the quality, safety, or legality of any products sold through our platform. The purchase and sale of products through the Services is solely between you and the seller, and Tanzua is not a party to any such transaction.

We may provide information about products and services offered by third-party sellers, but we do not endorse or make any representations about such products or services. Any reliance on the information provided by Tanzua or third-party sellers is at your own risk.

5. User Content
The Services may allow you to post, submit, publish, display, or transmit content, including but not limited to product reviews, comments, feedback, and other materials (collectively, "User Content"). You retain all rights in, and are solely responsible for, the User Content you post or transmit through the Services.

By posting or transmitting User Content through the Services, you grant Tanzua a non-exclusive, transferable, sublicensable, royalty-free, worldwide license to use, copy, modify, create derivative works based on, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and Tanzua's business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.

You represent and warrant that: (i) you own or control all rights in and to the User Content and have the right to grant the license granted above, and (ii) 
the User Content is accurate and not misleading, and does not violate this Agreement or any applicable law or regulation.

Tanzua reserves the right to remove any User Content from the Services for any reason or no reason, including if, in Tanzua's sole discretion, such User Content violates this Agreement or is otherwise objectionable.

6. Prohibited Activities
You may not use the Services for any illegal or unauthorized purpose. You agree to comply with all laws, rules, and regulations applicable to your use of the Services.

Without limiting the generality of the foregoing, you may not:

  • Use the Services to transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.
  • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
  • Use the Services to engage in any activity that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law or regulation.
  • Attempt to interfere with or disrupt the Services or servers or networks connected to the Services.
  • Use any robot, spider, scraper, or other automated means to access the Services for any purpose without our express written permission.
Disclaimers and Limitations of Liability
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TANZUA DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT.

TANZUA DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. TANZUA MAKES NO WARRANTY REGARDING THE QUALITY, SAFETY, OR LEGALITY OF ANY PRODUCTS OR SERVICES SOLD THROUGH THE SERVICES.

IN NO EVENT SHALL TANZUA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE
DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE SERVICES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF TANZUA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE TOTAL LIABILITY OF TANZUA ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO TANZUA DURING THE SIX MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
 
8. Indemnification
You agree to indemnify and hold Tanzua and its affiliates, officers, directors, agents, and employees harmless from any claims, liabilities, damages, losses, and expenses, including but not limited to reasonable attorneys' fees and costs, arising out of or in connection with your use of the Services, your User Content, or your violation of this Agreement or any applicable law or regulation.

9. Termination
Tanzua may terminate this Agreement and your access to the Services at any time, for any reason or no reason, without liability to you. Upon termination, you must immediately cease all use of the Services.

10. General
This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which Tanzua is located, without giving effect to any principles of conflicts of law. Any dispute arising out of or relating to this Agreement or the Services shall be resolved exclusively in the courts located in the jurisdiction in which Tanzua is located, and you consent to personal jurisdiction and venue in such courts.

This Agreement, together with any additional terms to which you agree when using particular elements of the Services, constitutes the entire agreement between you and Tanzua with respect to the use of the Services. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall be enforced to the fullest extent possible, and the remaining provisions of the Agreement shall remain in full force and effect.

Tanzua's failure to enforce any right or provision of this Agreement shall not be deemed a waiver of such right or provision or of any other right or provision. Tanzua may assign this Agreement or any of its rights or obligations hereunder without your prior consent.

You may not assign this Agreement or any of your rights or obligations hereunder without Tanzua's prior written consent.

The headings in this Agreement are for convenience only and shall not affect the interpretation of this Agreement.

If you have any questions about this Agreement or the Services, please contact us at ask@tanzua.com.